/ai-front-desk

HCC AI Front Desk

A complete, managed customer-capture system—not just an AI answering tool.

Fewer missed calls
Organized leads
Faster follow-up
Easier booking
Recommended

AI Growth

Our complete managed AI Front Desk for most local service businesses.

One-time setup

$1,499

Monthly

$699

A custom website is not included. Installation of the AI chatbot on your existing website is included.

Complete system includes

  • 24/7 AI phone receptionist
  • Dedicated business phone number
  • Caller-information collection
  • Owner and staff call transfers
  • CRM with lead pipeline
  • Appointment and estimate booking
  • Website AI chatbot
  • Call recordings, transcripts, and summaries
  • Owner lead notifications
  • Booking-link delivery
  • Basic SMS and email follow-up
  • Business-specific knowledge base
  • Monthly monitoring and prompt adjustments
  • One business location
  • Up to 300 AI phone minutes monthly
  • Up to 1,000 SMS segments monthly
  • Reasonable-use website chat
  • Up to two minor system changes monthly
  • Priority support

Complete pricing structure

Choose the right level of support.

Every plan combines managed phone, lead, booking, and follow-up tools for one business location.

AI Starter

Best for very small businesses with lower call volume.

One-time setup

$999

Monthly

$499

  • AI phone receptionist
  • One dedicated phone number
  • CRM with a basic lead pipeline
  • Website AI chatbot
  • Booking calendar
  • Owner lead notifications
  • Owner and staff call transfers
  • Basic follow-up
  • Up to 100 AI phone minutes monthly
  • Up to 500 SMS segments monthly
  • One minor adjustment monthly
  • One business location
Recommended

AI Growth

Best for most plumbing, HVAC, electrical, taxidermy, mechanic, veterinary, and local service businesses.

One-time setup

$1,499

Monthly

$699

  • Everything in AI Starter
  • Up to 300 AI phone minutes monthly
  • Up to 1,000 SMS segments monthly
  • More detailed lead qualification
  • Custom booking and transfer rules
  • Automated email and SMS follow-up
  • Monthly performance review
  • Up to two minor adjustments monthly
  • Priority support

AI Scale

Best for busy companies with higher call volume or more complicated workflows.

One-time setup

$2,499

Monthly

$1,099

  • Everything in AI Growth
  • Up to 600 AI phone minutes monthly
  • Up to 2,500 SMS segments monthly
  • Multiple calendars or departments
  • Advanced workflows
  • Additional reporting
  • Faster support
  • Up to four minor adjustments monthly
  • One business location

Plans containing the complete Voice AI and managed CRM system start at $499 per month.

Additional business locations are not included and require separate setup and monthly pricing.

Usage overages and add-ons

Straightforward usage pricing.

Additional AI phone minutes$0.75 per minute
Additional SMS segments$0.04 per segment
Additional MMS messages$0.15 per message
Additional phone number$15 per month
Additional AI agent$500 setup + $199 per month
Additional business locationStarting at $750 setup + $399 per month
New custom workflow$250–$750
Major prompt or system rebuildStarting at $500
Custom integrationQuoted separately
A2P registration and carrier feesBilled separately

SMS messages may be divided into multiple billable segments based on message length, characters, and carrier requirements. Usage limits apply to SMS segments, not simply the number of texts sent.

  • Usage above the included monthly allowance is billed at the listed overage rates.
  • Unused monthly allowances do not roll over.
  • The plans are not unlimited.
  • Third-party carrier and registration fees may apply.
  • Custom integrations and unusually complex workflows require separate approval and pricing.

Ready to stop missing opportunities?

Tell us how your calls, leads, and bookings work today. We’ll help you choose the right managed setup.

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