Terms of Service

Recurring fees are billed monthly in advance. A late fee of $25 will be assessed on any payment that is more than five (5) business days past due. If a payment becomes more than thirty-one (31) days past due, we may take the website offline and suspend all related services. To restore the website, the outstanding balance, applicable late fees, and a $25 reconnection fee must be paid in full. The reconnection fee may be waived if the customer has clearly communicated the reason for the missed payment and made an approved payment arrangement before suspension. Repeated or extended non-payment may result in termination.

• One (1) small revision per monthly billing cycle (e.g., text edits, image swaps, minor styling tweaks).
• One (1) large revision every six (6) months (e.g., new section, new page, layout overhaul on a single page).

By voluntarily selecting the SMS consent checkbox on a Hulsey Creative Co LLC form, you agree to receive customer-care text messages related to service requests, scheduling, appointments, service updates, and customer-support responses.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe. Reply HELP for assistance, call (205) 570-3850, or email hulseycreativeco@gmail.com.

Consent to receive SMS messages is optional and is not a condition of purchasing goods or services. Mobile carriers are not liable for delayed or undelivered messages. See our Privacy Policy at https://hulseycreativeco.com/privacy.

If a client does not provide requested materials, approvals, or responses for 30 consecutive calendar days, Hulsey Creative Co. may move the project forward using the information and materials currently available.

After 30 days of inactivity, we may send a final written notice giving the client 7 additional calendar days to respond. If no response is received, we may finalize and publish the website without further client approval, provided publication is permitted under this Agreement and applicable law.

Complimentary first month & billing. Any website package that includes a complimentary month of service is limited to 30 calendar days of complimentary service. Client inactivity, failure to provide requested materials, or delayed responses do not extend this period. For new projects, the complimentary period begins on the website's publication date — or, if publication is prevented solely by client inactivity after the notice period above, on the date the website is substantially complete and ready for publication. Recurring monthly billing begins immediately after the 30-day complimentary period ends, whether or not the client has provided additional content or requested changes, subject to the original purchase agreement and applicable law.

Late content & revisions. Materials submitted after the website has been finalized or published may fall under the revision policy in Section 4. Major changes, redesigns, or additional development may require additional payment.

Hulsey Creative Co. is not responsible for project delays caused by a client's failure to communicate, provide necessary materials, or respond to requests. Inactivity does not automatically cancel the client's service agreement or eliminate payment obligations properly incurred under this Agreement.

This policy applies to purchases made after its effective date and to existing clients who expressly agree to the updated terms. It does not retroactively alter billing dates, complimentary periods, or other contractual obligations previously agreed to.